Reviews

9.1
Review score

Score Breakdown

Cleanliness
9.2
Comfort
9.2
Property location
8.5
Facilities
9.2
Staff
9.5
Value
9.1

Reviews

    Matthias Bonora
    at

    Review score

    9.2
    17 September 2018
    Very nice and helpful staff Bar and Terrasse of the hotel, very nice to end an evening Clean room
    Qian
    gb

    Review score

    7.1
    14 September 2018
    There are no comments available for this review.
    Herman
    nl

    Review score

    7.5
    14 September 2018

    A good hotel for a reasonable price

    The bathroom leaked water to toilet and outside.
    Nice location, though not really in centre. The staff is friendly and helpful. We got free breakfast because we use Wechat 😀. The room was bigger than usual and had a nice bed.
    Shaomin
    nz

    Review score

    9.6
    6 September 2018
    good location. very helpful and friendly staff. room is clean and spacious.
    Roxy Mai
    tw

    Review score

    10
    25 August 2018
    Amazing breakfast. Very good reception who arrange for good roommate.
    Frank
    gb

    Review score

    9.2
    10 August 2018

    A happy memory, of a good, well run hotel.

    A bit more space in the bathroom would have been good. However, the water pressure is excellent and it is very clean.
    This is a modern, attractive and comfortable hotel. It has a very friendly and relaxed feel. The public areas are well designed and rooms are large and comfortable. The staff, including Bryce and Jun, were very helpful in all respects. They seem genuinely interested in providing a high level of service in a professional and considerate way. The location is good, there is a good range of restaurants and supermarkets around the hotel and a very nice local market selling a lot of local fruits and other goods. Great fun to walk around. It is a straightforward 15 minute walk to the metro . I would recommend Chengdu as a place to stay, as it is not too touristy and people are kind and helpful. Taxis charge a fair price and tipping is not expected.
    Antonio
    it

    Review score

    8.8
    5 August 2018
    There are no comments available for this review.
    Marc
    nl

    Review score

    9.6
    4 August 2018
    Little far from the city center.
    Li and Pam were very nice, so was the rest of the staff! Great big clean rooms. Food in restaurant is nice as well!
    cn

    Review score

    10
    1 August 2018
    There are no comments available for this review.
    Matthew
    th

    Review score

    9.2
    31 July 2018

    Superb hotel, great staff and facilities.

    Nothing really. The place wasn't the easiest to find as there is no sign outside. Also not such a big fan of the Asian-style breakfast, but hey you're in China so can't really complain about it.
    Very nice staff, who were patient and helpful in booking things. The man at reception is very nice and speaks good English and was helpful for booking taxis (and making sure they use the meter!). Gave me good info on how to visit the Panda Base myself instead of doing the tour. The restaurant area is very nice and has a good selection of food, coffee and beers. Room itself was lovely, really big and such good value for the price.
    Julie
    gb

    Review score

    10
    24 July 2018

    W had an excellent stay here.

    We spent three nights here, and were very happy. The beds were really large and comfortable, the staff were brilliant and most spoke pretty good English. The roof terrace was lovely to eat breakfast on, or have a drink in the evening. The young barman even helped us to find an Italian restaurant nearby, as after three weeks in China we craved something different to eat!
    Marc
    nl

    Review score

    8.8
    15 July 2018

    Cosy, helpful people

    Paul and bryce were very helpfull!!! Thanks Guys! 10👍!!
    Katie
    cn

    Review score

    10
    11 July 2018
    Not directly in the city looking at a 30RMB taxi
    Good, cosy little place which comes with breakfast! StAff are friendly and helpful.
    MikeyMiller
    gb

    Review score

    10
    29 June 2018

    Beautifully designed hotel with superior service and amenities for a bargain price. Perfect.

    Nothing, everything was great
    Beautiful hotel with great industrial style decor, a well priced bar with a large selection of local and international craft beer, tasty local food and very helpful staff who went out of their way to help us with restaurant recommendations and taxi bookings. The buffet breakfast is great, with fresh coffee, OJ and large selection of both local and western food. The rooms are super comfy, bed is incredible after a long day! All sorts of things such as tea sets and even slippers, like a luxury boutique hotel. The star is the rooftop though, perfect place to chill with a beer in the evenings. Location is great too, 15 min walk to wide and narrow alley. Will stay again, next time for longer
    nadia
    cn

    Review score

    7.1
    27 June 2018

    inspiring and safe feeling, a good place to become acquainted with chengdu and relaxing

    Was put in mixed room by mistake when ordering a female only dorm
    Cleanlyness design, and behaviour of clientele and staff.
    HUAT ENG TAN
    id

    Review score

    10
    26 June 2018

    My 2 kids like the family room

    Worth for money stay. Clean and confortable room.Good location and friendly staff.
    WEI
    cn

    Review score

    7.9
    27 August 2018
    The location is good. Close to Kuanzhaixiangzi. There are famous hot pot nearby. The decoration is good but didn't maintain well - the wall is slightly dirty but the bed is good. My room is at the 4th floor, which is the top floor, but the air-condition has problem - the temperature in the room is high.
    maverbuj
    us

    Review score

    8.3
    22 August 2018

    Great place to relax, especially for couples!

    - The restaurant owner needs to train their chef/cook. Their menu looks good, but you will certainly get unexpected surprises on your dish... See my pictures for one example. - Staff tries to be helpfull but they speak little to no english. The issue isnthat they pretend to speak english well which makes forma bigger problem. The staff should rely on using their mobiles to do live translations with guests. - They must improve the quality threshold of cleanliness, especially in the bathrooms. They are not using any disinfectants... - they could improve their tv channels offering to offer at least one or two channels in english.
    The property and especially the rooms are really nice. A little paradise in the midst of travels in China. - You do get the feeling you are at a nice hotel where you can relax.
    Jesslyn
    my

    Review score

    8.3
    13 August 2018
    There are no comments available for this review.
    mx

    Review score

    9.6
    8 August 2018
    Really nice staff. Good location.
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